Terms of Use

Last updated: 24.04.2026

1. Introduction

These Terms of Use (“Terms”) govern your access to and use of Polls.lu (“App”, “Service”), operated by [Your Company Name] (“we”, “us”, “our”).

By using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, you must not use the Service.

These Terms are aligned with applicable European Union laws, including Regulation (EU) 2016/679 (GDPR).

2. Eligibility

• You must be at least 18 years old
• The Service is intended primarily for users located in Luxembourg
• You must provide accurate and truthful registration information

3. Account Registration and Security

• You are responsible for maintaining the security of your account
• You must verify your email within 7 days of registration
• Unverified accounts may be deleted
• Inactive accounts may be deleted after 12 months

We reserve the right to suspend or delete accounts in accordance with these Terms.

4. Nature of the Service

The Service enables users to create and participate in surveys and polls. All content is user-generated.

We do not guarantee accuracy, representativeness, or reliability of survey results.

5. User Content and Responsibility

Users are solely responsible for any content they create, including surveys, questions, and responses.

• You must ensure content complies with applicable laws
• You must not submit misleading, unlawful, or harmful content

By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, display, and process such content for the operation of the Service.

6. Survey Integrity and Honest Participation

The quality and value of the Service depend on honest user participation.

• You agree to provide accurate and truthful responses based on your understanding of each question
• You must not intentionally provide false, misleading, or random answers
• You must not use automated tools, bots, or multiple accounts to influence results

Violation of these rules may result in:

• Removal of responses
• Suspension or deletion of your account

7. Prohibited Content

You agree not to create or distribute content that includes:

• Violence, harm, or dangerous activities
• Weapons or harmful objects
• Sexual content or nudity
• Profanity or offensive language
• Horror or fear-inducing themes
• Alcohol, tobacco, or drug-related content
• Medical or health advice
• Gambling or simulated gambling
• Unauthorized advertising
• Extremism, hate speech, or discrimination
• Content justifying or supporting acts of aggression or violence

Content must comply with Luxembourg and EU law.

8. Moderation and Enforcement

We reserve the right to:

• Review, remove, or modify content
• Suspend or permanently ban users
• Restrict or limit access to the Service

Such actions may be taken without prior notice where reasonably necessary for:

• Legal compliance
• Security and integrity of the Service
• Protection of users

9. Administrative Rights

We retain full operational control over the Service, including the right to:

• Modify or remove any content
• Adjust visibility or ranking of surveys
• Intervene in cases of suspected abuse or manipulation
• Modify features, rules, or functionality

10. Data Protection and Privacy

We process personal data in accordance with our Privacy Policy and GDPR.

• We implement safeguards to protect personal data
• Access to data is restricted and controlled
• Data may be processed in aggregated or pseudonymized form

For more details, please refer to our Privacy Policy.

11. Beta Versions

If you use a beta or test version of the App:

• Features may be unstable or incomplete
• Data may be accessible to developers for testing and debugging
• All data is considered test data

12. Intellectual Property

All intellectual property related to the Service belongs to us or our licensors.

You may not copy, reproduce, or exploit any part of the Service without permission.

13. Limitation of Liability

To the maximum extent permitted by law:

• The Service is provided “as is”
• We are not responsible for user-generated content
• We are not liable for inaccuracies in survey results
• We are not liable for indirect or consequential damages

14. Termination

We may suspend or terminate your account if:

• You violate these Terms
• We are required to do so by law
• It is necessary to protect the Service or other users

15. Governing Law

These Terms are governed by the laws of the Grand Duchy of Luxembourg and applicable EU regulations.

16. Changes to Terms

We may update these Terms from time to time. Continued use of the Service constitutes acceptance of updated Terms.

17. Contact

For any inquiries, contact us at: support@polls.lu